Please read these Terms and Conditions carefully before using this App.
These terms of use (together with the documents referred to in it) tells you the terms on which you may make use of our 'Fashion Concierge 24/7' app (our App). Please read these terms of use carefully before you start to use our app. We recommend that you print a copy of these terms of use for future reference. By using our App, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our App.
You may only use our App if you are a consumer (within the definition of the Consumer Rights Act 2015) acting for purposes that are wholly or mainly outside your trade, business, craft or profession.
Our App is operated by Fashion Concierge UK Limited ("we/our"). We are a company registered in England and Wales and our registered office is at The Bower, 211 Old Street, London EC1V 9NR, United Kingdom. Our registered company number is 10433518.
While our App is owned by us, we have sub-contracted the operation of certain aspects of our App and our Services to Black & White, a trading division of Farfetch. As such, Farfetch provides and/or procures certain services on our behalf to enable the operation of our App and for you to search through our App and purchase products from Partners. Such services include, but are not limited to, payment processing, customer service, hosting, and delivery logistics. Farfetch UK Limited (Farfetch) is a company registered in England and Wales and its registered office is at The Bower, 211 Old Street, London EC1V 9NR, United Kingdom. Its registered company number is 06400760 and its VAT number is GB 204 0769 35.
These terms of use refer to our Privacy Policy and Terms and Conditions of Supply which also apply to your use of our App, and which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our App, you consent to such processing and you warrant that all data provided by you is accurate.
We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
We may update our App from time to time, and may change the content at any time. However, please note that any of the content on our App may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our App, any content on it, and any content we link through our App will be free from errors or omissions.
If the need arises, we may suspend access to the Internet via our App or withdraw its availability for download. Any of the material on our App may be out of date at any given time and we are under no obligation to update such material.
Availability of our App is on a temporary basis and we reserve the right to withdraw the availability of our App or amend our App and its contents without notice (see below). We will not be liable if for any reason our App is unavailable for download at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to the Internet (should you wish to use the features of our App that require Internet access). You are also responsible for ensuring that all persons who access your copy of our App are aware of these terms and that they comply with them.
Our App is made available free of charge.
We do not guarantee that our App, or any content on it, will always be available or be uninterrupted. Access to our App is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our App without notice. We will not be liable to you if for any reason our App is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our App.
You are responsible for ensuring that all persons who access our App through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
We will determine, in our discretion, whether there has been a breach of these terms of use. When a breach of these terms of use has occurred, we may take such action as we deem appropriate.
Failure to comply with these terms of use (and particularly the acceptable use terms below) may result in our taking all or any of the following actions:
We exclude our liability for actions taken in response to breaches of the acceptable use policy. The responses described in these terms are not limited, and we may take any other action we reasonably deem appropriate.
We are the owner or the licensee of all intellectual property rights in our App, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) and/or forms from our App for your personal use.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our App, must always be acknowledged.
You must not use any part of the content on our App for commercial purposes without obtaining a licence to do so from us or our licensors (if applicable).
If you print off, copy or download any part of our App in breach of these terms of use, your right to use our App will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Information and other materials posted on our App, and/or linked through our App, are provided for general information only.
Although we make reasonable efforts to update the above information and other materials, we make no representations, warranties or guarantees, whether express or implied, that the content on our App, or content linked through our App, is accurate, complete or up-to-date.
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
To the extent permitted by applicable law, we exclude all conditions, warranties, representations or other terms which may apply to our App and/or any content linked through our App, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
Please note that we only provide our App for domestic and private use. You agree not to use our App for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your mobile telephone or handheld devices (Device), computer equipment, computer programs, data or other proprietary material due to your use of our App, or to your downloading of any content from, or provided through, our App, or on any content, website or app linked to it.
We assume no responsibility for the content linked on our App. Such links should not be interpreted as endorsement by us of those links. We will not be liable for any loss or damage that may arise from your use of them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your Device, equipment, programs, data or other proprietary material due to your use of our App or on any content linked through it.
You may use our App for lawful purposes. You may not use our App:
You also agree:
These content standards apply to any and all material which you contribute to our App and/or our social media pages and to any interactive services associated with them.
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
Contributions must:
They must not:
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our App will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties. You may terminate this licence by giving us notice in writing at our registered address.
We also have the right to disclose your identity to any third party who is claiming that any content uploaded by you constitutes a violation of their rights (including their intellectual property rights).
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our App.
You are solely responsible for securing and backing up your content.
You may use our app only for lawful purposes and you may not use either in any way that breaches any applicable local, national or international law or regulation. We do not guarantee that our App will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our App. You should use your own virus protection software.
You must not knowingly introduce viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful to our App. You must not attempt to gain unauthorised access to our servers or any server, computer or database connected to our App. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our App will cease immediately.
Where our App contains links to other apps, sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those apps, sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
You may link to our App, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.
The website and or app in which you are linking must comply in all respects with the content standards set out above.
If you wish to make any use of content on our App other than that set out above, please contact support.fc@fashion-concierge.com.
Please note that these terms of use, its subject matter and its formation, are governed by the law of England and Wales. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction.
ASAP54 FASHION CONCIERGE is a registered trade mark of Fashion Concierge UK Limited which may only be used by Fashion Concierge UK Limited and its licensors.
To contact us, please email support.fc@fashion-concierge.com.